During the COVID-19 pandemic, the Zoom platform has risen as a life savior for many individuals or business owners. It helped users connect and communicate during that lockdown period when schools, universities, offices, and other institutes were temporarily shut down. Zoom is an online communication portal where users can connect and easily communicate with other members through video mode. To access Zoom, users need only a good internet connection and a compatible device. Sometimes, after installing Zoom to your device, you may face some error unexpectedly and you try to fix it. Do you know why this happens after installing the Zoom app? Are you aware of the error code 10004 oom?

What is error code 10004 on the Zoom app?

New users of Zoom sometimes find it difficult to open the app after a successful app installation. The zoom error 10004 is about app updation. If the installed Zoom app is unable to connect itself to the server for self-update, this error displays on the screen. This error was also encountered during an ongoing Zoom call.

Know the possible reasons for the Zoom error 10004

all the possible reasons are mentioned here, that cause the zoom error 10004.

• Failure of auto update of Zoom app

If the installed zoom unable to install updates 10004, then you will receive the Zoom error code 10004, displaying on the screen.

• Connectivity issues of the internet

Zoom is also an online communication portal and requires a good and stable internet connection to perform its function. If your internet connection is slow, unstable, or disconnects frequently, then in this case, the app will display the error 10004.

• Slow down of the Zoom server

Zoom installs all updates from the Zoom servers. If the Zoom server is for repairing or maintenance purposes, this results in a slow functioning of its server, and in this case, you also experience error code 10004.

• Hindrance from third-party applications

If a third-party application of your phone such as antivirus or other messaging apps, photo apps, etc., blocks the Zoom client from an unaltered connection on a server, then the user will face the Zoom error code 10004 on your Zoom screen.

How to fix the zoom error code 10004?

follow these simple methods to resolve the issue of error code 10004 and access the Zoom app effectively.

• The simple step is to close all the running apps of your device except Zoom. Also, disable the installed antivirus to provide more clearance to avoid the interference situation.

• Power off your router and unplug all the connections. After some time, reconnect all of them. This method fixes the internet connectivity issue of your device and establishes a good internet connection to function Zoom app.

• Check the Zoom service status of your Zoom app. This checking ensures that all the functions of the Zoom app are working properly and the issue occurred from an outsource. to check the service status of your Zoom app. visit the Zoom Service Status Website at – status.zoom.us

• Update Zoom client manually –

1. Open your Zoom app.
2. Click on your profile picture available in the top-right corner of the screen.
3. Click on “ Check for updates” and execute the update, if any are available.